Qualifications
This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers.
Facilitator: Carl Müller
Contact:
Office: +27 11 867 3414
Mobile: +27 82 9901439
Email Address: carlm@tsebotraining.com
Any individual who are or wish to be involved in the Contact Centre industry, will have access to this qualification. It also serves as the entry qualification into Contact Centre operations and management.
Facilitator: Carl Müller
Contact:
Office: +27 11 867 3414
Mobile: +27 82 9901439
Email Address: carlm@tsebotraining.com
Short Courses
The Objective of this skills programme is to provide Learners with the critical knowledge and skills needed to manage/supervise their team members effectively.
Facilitator: Annette Woodhouse
Contact:
Office: +27 11 867 3414
Mobile: +27 82 443 6532
Email Address: annettew@tsebotraining.com
The objective of this accredited programme is to assist employees in making a successful transition from their current work levels to that of management and leadership.
Facilitator: Carl Müller
Contact:
Office: +27 11 867 3414
Mobile: +27 82 990 1439
Email Address: carlm@tsebotraining.com
The objective of this skills programme is to provide Learners with the critical knowledge and skills needed to plan both their own work as well as the work of their team members truly effectively, and manage their time.
Facilitator: Annette Woodhouse
Contact:
Office: +27 11 867 3414
Mobile: +27 82 443 6532
Email Address: carlm@tsebotraining.com
The objective of this Skills Programme is to provide Learners with the critical knowledge and skills needed to manage the performance of their team members effectively via the conducting of truly professional monthly performance reviews and annual/bi-annual performance appraisals.
Facilitator: Annette Woodhouse
Contact:
Office: +27 11 867 3414
Mobile: +27 82 443 6532
Email Address: annettew@tsebotraining.com
The objective of this Skills Programme is to provide Learners with the knowledge and skills needed to manage their personal finances more effectively and avoid getting into debt and having to borrow money from their companies/from loan sharks.
Facilitator: Annette Woodhouse
Contact:
Office: +27 11 867 3414
Mobile: +27 82 443 6532
Email Address: annettew@tsebotraining.com